For Rates call us on : 09375186940 (Mehul Shah)

For Rates call us on : 09375186940 (Mehul Shah)

30
LINE - PRI LOGGER:

For Rates call us on : 09375186940 (Mehul Shah)

• Voice logging of all 30
  channels per E1 logger.

• Call activity display
  for all channels

• Caller and Calling
  Number identification

• Start time, Stop time
  and duration of every call

• Trunk numbers

• Searching of records by
  date, time, duration, phone number etc

• Backup and archival
  feature.

• Storage of calls in wav
  format

• Total storage as per
  hard disk capacity of computer

• Extension Number
  Recording.

Need of
Phone Recording at any business organization:

It is an important
tool for recording interaction between two parties on any location
where business transactions, deals and formal commitments are made.
A voice logger is an integral part of any communication system and
can store correspondence in multiple formats.



As business interactions and transactions have grown tremendously
over the past few years, and continue to do so, it has become
increasingly important to record and document interactions.

Depending on the
nature of your business, you will have a different use for
maintaining call records. Some of the various reasons could be
policy compliance, quality assurance, government regulations,
contention resolution, process evaluation, data mining and personnel
training.

If your customer
claims that he has called your support five times in the last month,
you can verify the claim by searching through your voice records for
content verification. You also need to be able to use multimedia
features such as playback, rewind, pause, forward to search specific
information.

If there is a
genuine issue at hand, you could perform a root-cause analysis and
improve your processes to avoid a repetition. In addition, if the
customer complains that your employee did not serve him/her well,
you could review your training procedures for your employee to
communicate more effectively. There are manifold issues like these
that could impact your business. A good voice recording solution
enables you to eliminate potential threats to the credibility of
your brand and your values by identifying and rectifying such
loopholes.



Our Voice Logger solution is ideal for any business that demands
comprehensive functionality and customizability. Designed to work
seamlessly with any EPABX or any wireline present in your place.

Based on latest
technology, the voice logger solution addresses your requirements
with the highest quality standards and future growth prospects. With
features like 100% automatic recording, the voice logger can perform
complete interaction recording on both side.

With voice
compression and multiple-format recording you can store your data in
any format and save on storage costs. The distinguishing feature of
our voice logger is its ability to internally compress a record by
eliminating silence.

Multimedia
operations allow you to rewind, forward, and replay the
conversations for swift information retrieval.



You can listen from interface with a single click. The software
interactions can be downloaded from the interface itself.
Additionally, you can access software via Internet and operate play
conversations.



Password protected features curb unauthorized access of confidential
information such as voice records.

With all these
features, our Voice Logger will help you achieve your quality goals
without the overhead of maintenance and upgradation costs.